Frequently Asked Questions

Common Questions
How easy will it be to have access to online personal and business banking?
You’ll have access to all of these tools right in the app
Will I have access to Mobile Bill Payment Services in Android and IOS devices?
Yes, this feature is supported by the app.
Can I top up my Cellular & Data via access to my bank inside the app?
Yes, this feature is supported by the app
Can I connect my account so I can have access to ecommerce purchases?
Yes, this feature is supported by the app via AwiMarketplace.
Will it be easy to make local purchases via my mobile device at participating locations?
Yes, you will be able to make handsfree payments using only your phone at select retailers across the Caribbean.
Are mobile delivery services available from my phone?
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
Can I use your app on my phone to Top-up School Food Program voucher?
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
Will I be able to Pay Government fees, such as renewals, tickets, taxes, etc?
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
Will I be able to Pay Government fees, such as renewals, tickets, taxes, etc?
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
Can I access discounts on Bus, Taxi & Flights
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
Will I be able to Donate to favorite Charities and to tithe at Church using the app?
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
Can products be sold through my online virtual store to local and international customers ?
Not yet, but this feature is coming soon to AwiPay. Look out for our next update.
When I refer new people will I be rewarded cash, prizes and/or rewards ?
Yes, you will be able to access your rewards in the AwiLoyalty section of the app.
Does this mean I can save time and fees for Peer to Peer & Local Transactions?
Absolutely, AwiPay is an entirely new way to manage your finances and payments. You can send or receive payments globally without the hassle or high fees. Thanks to our expansive network of partners, you can pay for all of your bills and daily financial needs under one roof.